Our website address is: https://relaydigital.ie.
Relay Digital owns and runs the realydigital.ie website. Relay Digital is committed to protecting your privacy and takes the security of your information very seriously.
Relay Digital aims to be clear and transparent about the information we collect about you and how we will use that information.
This policy will set out the following:
• The Data Controller
• The Data Protection Officer (DPO)
• What Personal Data we Collect
• What we use your Personal Data for
• How long will we hold onto your Personal Data
• Who will have access to your Personal Data
• International data transfers
• Your Rights
The Data Controller
A Data Controller is the legal entity which determines how and why personal data is collected and used.
Relay Digital Design & Print Limited (referred to as “we”, “us”, “our” or “Relay Digital” in this policy) is the “data controller” of all personal information that is collected and used on the Relay Digitalprint.ie website for the purposes of the EU General Data Protection Regulation (2016/679) (the GDPR) and the forthcoming Irish Data Protection Act 2018.
Relay Digital is located at Westlands, Glasheen, Kinsale, Co. Cork, Ireland.
The Data Protection Officer (DPO)
We have appointed a Data Protection Officer (“DPO”) to oversee compliance with this policy. You have the right to make a complaint at any time to a supervisory authority.
The Irish Data Protection Commissioner is the lead data protection supervisory authority for Relay Digital as an Irish data controller.
What Personal Data we Collect
Personal data means any information relating to you which allows Relay Digital to identify you, such as your name & address, contact phone numbers and email address.
The Relay Digitalprint.ie website can be accessed by you without the need for you to provide any of your personal data.
Relay Digital may collect and use the following data:
• Your IP address
• Information about your use of this website
Cookies & Site Tracking
Relay Digital may also use tracking software to help us monitor users traffic patterns and site usage to help us develop the design and layout of our websites. The tracking software may collect the following technical information about your use of this website:
• IP address
• The type of computer device used by you to connect to the website
• Operating system of the computer device used by you to connect to the website
• Your preferred language used to display the webpage
• The data and time when you accessed the website
• The page you visited on the website
• Total time you spent on the website
• Geographic location (country only) of the computer device used by you to connect to the website.
What we use your Personal Data for
Any personal data we collect from you on this website will only be used by Relay Digital for the purpose of analysis of visitor traffic to and usage of our website
Relay Digital will not use the data we collect about you on our website for any other purposes without first contacting you and seeking your consent
Relay Digital may use anonymised data from this website for the purposes of analysing, planning and improving the service. This anonymised data will not include any of your personal data.
How long will we hold onto your Personal Data
Relay Digital will only retain your personal data for as long as it is necessary to fulfil the purpose it is being processed for.
When Relay Digital no longer needs your personal data, we securely delete or destroy your personal data.
Who will have access to your Personal Data
Only Relay Digital staff, agents and suppliers who are directly involved with the management of the Relay Digitalprint.ie website shall have access to your personal data which is collected by this website.
All Relay Digital staff, agents and suppliers which may have access to personal data shall be bound to Relay Digital via confidentiality agreements and are obliged to keep your personal data secure, and to use it only for the purposes specified by Relay Digital.
Will my personal data be transferred outside of the European Economic Area (EEA)
Relay Digital uses Google Analytics to collect information about your use of this website and part of this information includes your IP address which is considered personal data. However, Relay Digital has anonymised IP addresses for this website which means that no individual can be identified by the IP address.
Relay Digital does not transfer any other personal data about you outside the EEA. If Relay Digital decides to transfer your personal data outside the EEA they shall ensure the provisions of Chapter V of the General Data Protection Regulation (GDPR) are complied with.
What are your Rights
Under certain circumstances, by law you have the right to
• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – where certain conditions apply, you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
• Right to review: in the event that Relay Digital’s refuses your request under rights of access, we will provide you with a reason as to why.
• Withdraw your consent – where you have consented to receiving emails or newsletters you may withdraw your consent at any time
When submitting a request, Relay Digital may need information from you to confirm your identity.
Once your identity has been confirmed, Relay Digital will supply you with your information free of charge, however, we may charge a reasonable fee if believe your request is clearly unfounded, excessive or repetitive.
Making a complaint
In the event that you wish to make a complaint about how your personal data is being processed by Relay Digital, or how your complaint has been handled, you have the right to lodge a complaint
directly with the Data Protection supervisory authority and Relay Digital Data Protection Officer.
Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Google Chrome, Internet Explorer or
Mozilla Firefox) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like user preferences.
In order for the site to work properly we need to collect some information. Below are the details of the cookies and what they are used for, there is also information about how you can
Visitors to our website
When someone visits the website we collect standard internet log information. This information is anonymous and is not combined with any other information that you may submit on the site.
This website will set some cookies which are essential for the website to work properly. These cookies, none of which capture personally identifiable information, are as follows.
A unique identifier is created for the user’s session, so the content management system knows where they are in the site. This is deleted when the browser is closed.
Third Party Cookies
On some pages of our website, other organisations may also set their own cookies.
We may use a Twitter feed to highlight the latest news and information, which may generate its own cookies.
We embed a Google Map on the Contact page, which may generate cookies.
Because of how cookies work, our website cannot access these external cookies, nor can the other organisation access the data in cookies we use on our website.
Anonymous analytics cookies
Every time someone visits the Relay Digital website, we may now or in the future use tracking software to generate an “anonymous analytics cookie”. These cookies can tell us whether or not you have visited the site before.
Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site.
We cannot use these cookies to identify individuals. We use them to gather statistics, for example, the number of views on our pages.
If you want to restrict or block the cookies which are set by this website you can do this through your browser settings. Restricting cookies may change the way the website functions. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org